General Guidelines for using Zoom

Zoom is a modern web-based video communication platform that can be used to introduce a synchronous (real-time) element to online teaching and learning. For example an instructor could use Zoom to conduct online office hours or use the breakout rooms functionality for student group-work.

It takes commitment from all participants in a Zoom session — instructors and students — to develop and maintain a positive learning environment. Everyone is responsible for creating a safe and inclusive collaboration space when using Zoom and is expected to behave in a manner that is professional and ethical.

Before Using Zoom

For resources on using Zoom, visit Langara’s Zoom landing page to learn more about the functionality and use of this platform.

Ensure Zoom is accessible to the students in your classes. Synchronous learning tools often present unique challenges to students including whether they have access to devices with webcams, caps on data, internet speed and stability, finding a quiet place to participate, and the challenge of studying in different time zones. If in doubt consider using pre-recorded video instead.

If you are recording synchronous Zoom sessions, students need to be notified. Zoom recordings are to be used to support student learning only and should not be shared or used for any other purpose. Ask students to turn off their webcam and identify themselves using a first name only. If you upload the recording to Kaltura Mediaspace for sharing, make sure you delete the recording from your personal computer.

Setting up Zoom Sessions

There are a number of recommendations below on how to use Zoom effectively in teaching and learning to increase the safety and security of the learning environment.

  • Set up a password for all Zoom sessions as an added layer of security.
  • Enable the “mute upon entry” feature for your classroom participants
  • Control the chat function and disable private chats. Chats are retained if a session is recorded, and may be accessible under the Freedom of Information and Protection of Privacy Act
  • If possible, set up a co-host to help during Zoom sessions. This could be a colleague,  teaching assistant or other responsible student that can assist you to host the session. Co-hosts can help manage the chat function, set up break out rooms, and help manage the learning environment.
  • If practical, you can enable the “Waiting Room” feature – one of the most secure ways to allow only those invited to the session to attend.
  • The default screen-sharing option for educational accounts is “Host Only” – this allows only instructors to share their screen, unless they change it. If you want others to share their screen content, you can invite them during the session to do so, or via settings beforehand. See here for information on screen sharing.

Adapted from University of Calgary Guidelines for Zoom

This content is available under a Creative Commons Attribution 4.0 International License.

Meet the people supporting you as EdTech Support Specialists!

 
 
Daniel Andrade Fonseca 
My specialties are web development and project management; I offer technical support to instructors in Brightspace and other Langara tools, like Zoom and Kaltura.    
My interest in technology started early.  I’ve loved video games since I was a kid in Brazil; I have a big collection of consoles and games, including PS4, Xbox One, and retro games, such as Super Nintendo.  I am also a big fan of sports, especially soccer and basketball. I recently attended NFL, NBA games and went to the last Olympic Games in Rio. During my weekly 10 k run, I enjoy Vancouver’s weather and think about life. 

  
Nimmy Nelson 
I have been with EdTech since 2016. 
I did my Bachelor’s in Computer Science (2011-2015) in Kerala, India and my PDD in Business Administration here at Langara (2016-2017). 
My hobbies include cooking traditional South Indian dishes like Sambhar and Kozhikode biriyani and I recently picked up crocheting and embroidery. I also love listening to books in Audible. Most recently, I’ve read Inglorious Empire by Shashi Tharoor and Jane Eyre by Charlotte Bronte. 

 
Heidi Mede 
I joined the EdTech department in 2006 as Support Specialist and became the Supervisor of Department Operations in 2016. My career path has had several zigzags; working in a shelter for the homeless, with children with physical and mental challenges, in a transition home for people with traumatic brain injuries and operating my own daycare. Ever since I was a child, I’ve loved taking apart electronics, so during the dot-com boom, I went back to school to learn about computers & graduated in network administration. I worked at Oracle Corporation for 5 years, but always felt like a square peg in a round hole and didn’t know why. It wasn’t until I came to Langara that I realized it was the public sector where I belong; showing people how to blend technology and education has become my passion. 
Outside of work, I get out into nature as much as possible and I love to garden. I’m known to remove dead flower heads from plants on my walks, which shocks my walking partners. 

  
Brett Foster 
Since I was a child, I’ve enjoyed taking things apart to see how they work and then putting them back together.  I operated a computer consulting business for over ten years and worked with the IT Department at the Vancouver Sun/Province newspapers for many years. To this day, I love to learn about technology and share what I’ve learned. 
I came to Langara in 2018 to work as a Technical Services Coordinator for Ricoh Canada in the Information Technology Department, where I managed over 100 Ricoh Multi-Function devices. 
In December of 2019, I was hired to work in the Educational Technology Department as a Support Specialist. I love my new job and coworkers in EdTech and TCDC. 
When I am not on the campus, I run, play guitar and listen to music. 

 
Serenia Tam 
My technical education began in San Francisco, from which I have a BA in Industrial Design, concentrating in Web Design; AS concentrating in Computer Science; AAs in Illustration & Fashion Design and a certificate in Library & Information Technology.  I also have certificates in Web Developer & Publisher from Langara, where I’m currently studying photography.  I’ve worked with EdTech since early 2010 after having worked in BCIT, VGH, VPL, and San Francisco Public Library in addition to freelancing as a website designer.  I’m currently a Support Specialist in EdTech and an Instructional Assistant in Library & Information Tech.   
I read and write Cantonese & Mandarin, and have studied Japanese, French & English.  I love traveling, photography, fabric arts and gardening and am passionate about animal rights & social justice.   
  
 
Craig Madokoro 
I’ve been the Media Production Technician for the Educational Technology department for 4 years, after having worked at the College for many more.  In addition to maintaining the EdTech recording studio, I livestream College events, facilitate workshops and preserve and convert analogue to digital material.  I also enjoy helping faculty and staff create audio & video content to enhance learning using state of the art technical equipment. 
After graduating from the Vancouver Film School, I worked in the local film & television industry (CBC, Roger’s Community TV) as an editor, camera operator, audio recorder and special effects artist.  
When I’m not at work, I enjoy painting, playing hockey, and caring for my 2 dogs, Coco and Bboshong.   

Ari Crossby 
I love learning new interfaces and technologies and helping others learn them. I’ve been with EdTech since 2011, around the time that we began the transition from Blackboard to Brightspace. I have a background in web design, and started at Langara in the Library & Information Technology program. Now you can ask me your questions about Brightspace, Zoom web conferencing, Kaltura/MediaSpace, or setting up or maintaining your WordPress site on CourseWeb or iWeb. 
 In my free time I do a lot of knitting, gardening, and fitting in as much tabletop gaming as I can manage

Meet the people supporting you as Educational Technology’s Instructional Assistants!

 

 

Daniel Andrade Fonseca 

My specialties are web development and project management; I offer technical support to instructors in Brightspace and other Langara tools, like Zoom and Kaltura.    

My interest in technology started early.  I’ve loved video games since I was a kid in Brazil; I have a big collection of consoles and games, including PS4, Xbox One, and retro games, such as Super Nintendo.  I am also a big fan of sports, especially soccer and basketball. I recently attended NFL, NBA games and went to the last Olympic Games in Rio. During my weekly 10 k run, I enjoy Vancouver’s weather and think about life. 

 

  

Nimmy Nelson 

I have been with EdTech since 2016. 

I did my Bachelor’s in Computer Science (2011-2015) in Kerala, India and my PDD in Business Administration here at Langara (2016-2017). 

My hobbies include cooking traditional South Indian dishes like Sambhar and Kozhikode biriyani and I recently picked up crocheting and embroidery. I also love listening to books in Audible. Most recently, I’ve read Inglorious Empire by Shashi Tharoor and Jane Eyre by Charlotte Bronte. 

 

 

Heidi Mede 

I joined the EdTech department in 2006 as an Instructional Assistant and became the Supervisor of Department Operations in 2016. My career path has had several zigzags; working in a shelter for the homeless, with children with physical and mental challenges, in a transition home for people with traumatic brain injuries and operating my own daycare. Ever since I was a child, I’ve loved taking apart electronics, so during the dot-com boom, I went back to school to learn about computers & graduated in network administration. I worked at Oracle Corporation for 5 years, but always felt like a square peg in a round hole and didn’t know why. It wasn’t until I came to Langara that I realized it was the public sector where I belong; showing people how to blend technology and education has become my passion. 

Outside of work, I get out into nature as much as possible and I love to garden. I’m known to remove dead flower heads from plants on my walks, which shocks my walking partners. 

 

  

Brett Foster 

Since I was a child, I’ve enjoyed taking things apart to see how they work and then putting them back together.  I operated a computer consulting business for over ten years and worked with the IT Department at the Vancouver Sun/Province newspapers for many years. To this day, I love to learn about technology and share what I’ve learned. 

I came to Langara in 2018 to work as a Technical Services Coordinator for Ricoh Canada in the Information Technology Department, where I managed over 100 Ricoh Multi-Function devices. 

In December of 2019, I was hired to work in the Educational Technology Department as an Instructional Assistant. I love my new job and coworkers in EdTech and TCDC. 

When I am not on the campus, I run, play guitar and listen to music. 

 

 

Serenia Tam 

My technical education began in San Francisco, from which I have a BA in Industrial Design, concentrating in Web Design; AS concentrating in Computer Science; AAs in Illustration & Fashion Design and a certificate in Library & Information Technology.  I also have certificates in Web Developer & Publisher from Langara, where I’m currently studying photography.  I’ve worked with EdTech since early 2010 after having worked in BCIT, VGH, VPL, and San Francisco Public Library in addition to freelancing as a website designer.  I’m currently an Instructional Assistant in both EdTech & Library & Information Tech.   

I read and write Cantonese & Mandarin, and have studied Japanese, French & English.  I love traveling, photography, fabric arts and gardening and am passionate about animal rights & social justice.   

  

 

Craig Madokoro 

I’ve been the Media Production Technician for the Educational Technology department for 4 years, after having worked at the College for many more.  In addition to maintaining the EdTech recording studio, I livestream College events, facilitate workshops and preserve and convert analogue to digital material.  I also enjoy helping faculty and staff create audio & video content to enhance learning using state of the art technical equipment. 

After graduating from the Vancouver Film School, I worked in the local film & television industry (CBC, Roger’s Community TV) as an editor, camera operator, audio recorder and special effects artist.  

When I’m not at work, I enjoy painting, playing hockey, and caring for my 2 dogs, Coco and Bboshong.   

 

Arien (Ari) Crosby 

I love learning new interfaces and technologies and helping others learn them. I’ve been with EdTech since 2011, around the time that we began the transition from Blackboard to Brightspace. I have a background in web design, and started at Langara in the Library & Information Technology program. Now you can ask me your questions about Brightspace, Zoom web conferencing, Kaltura/MediaSpace, or setting up or maintaining your WordPress site on CourseWeb or iWeb. 

 In my free time I do a lot of knitting, gardening, and fitting in as much tabletop gaming as I can manage

Introducing MediaSpace: Langara’s Streaming Video Platform

All faculty and students now have access to MediaSpace (by Kaltura), a YouTube-like video portal that lets you create, upload and share video and audio. Amongst other things, you can use MediaSpace to create video lectures, curate playlists of existing content from YouTube, or provide an online space for students to upload coursework or video/audio assignments.  

By default all content you upload to MediaSpace is private and can only be viewed by you. You can choose to share content with others, or make it public. Video and audio files are stored in the cloud on secure servers at UBC and content can easily be embedded in Brightspace or iWeb/Courseweb.  

We know that our students expect us to provide them with an inclusive, engaging and accessible learning environment in order to maximize their chances of academic success. MediaSpace is an important piece of the puzzle in that respect. The platform enables instructors to easily incorporate video in face-to-face classroom teaching, or in a mixed-mode or fully online course. We are excited about new features such as interactive quizzing and closed captioning, and look forward to working with you to make the most of MediaSpace in your teaching. 

MediaSpace can be accessed by all Langara staff and students at https://mediaspace.langara.ca You will need to login using your Langara Computer User ID and Password in order to upload content to your MyMedia (your personal MediaSpace library of video/audio content). 

To learn more about MediaSpace and how you and your students can use it, come along to our Information Session on Wednesday September 27, 12:30-13:30 in L342.  

You can sign up for this session here

Screencasting: Engaging learners with multimodalities

Screencasting involves the use of software to record the screen of your computer (or mobile device) while you narrate over the recording. It is an effective way to offer multiple representations of information (images, text, video, audio etc.) in order to widen access to learning. Making a screencast is relatively easy and requires technology that most of us have access to.  The completed file can easily be shared via learning platforms such as Kaltura, Brightspace or iWeb. They are great fun to create and you can invest as much or as little time as you want to produce either a professional quality screencast or one that may not be quite as slick but is perfectly acceptable for teaching and learning.

Ed Tech can support your efforts whether you are a first-timer or seasoned screencaster. We run regular workshops (the next one is on Tuesday May 30th – sign up here), we have produced a Little Guide to Screencasting and we can provide you with one-to-one support and advice on the best software and microphones to use, the planning process and how to share your screencast with your students.
Little Guide to ScreencastingSome great resources that cover screencasting in education are available, my personal favourite being Kathy Schrock’s Guide to Screencasting and Screen Recording in the Classroom.

Screencasting is a great way to make learning more fun, engaging and accessible. Whether you want to create a mini-lecture, demonstrate how a piece of software works or give assignment feedback, you are helping to ensure your students learn from a variety of  presentation methods which will be beneficial to their learning. And why not tap into your students’ creativity by getting them to create a screencast as part of their coursework?

D2L Updates

Welcome back to a new semester.  D2L has made some changes to the names of tools and added a My Media tool, as well as new features for the Grades, Groups, Quizzes and Discussions tools.

Tool name changes:

Former Name   Updated Name
Dropbox Assignments
News Announcements
Pager Instant Messages
Edit Course Course Admin
In Content, New Upload/Create
In Content, Add Existing Activities Existing Activities

If you refer to any of the tools within your course materials, you will need to update the language.

For example, if you have instructions in your course outline for students to submit assignments to “Dropbox,” you will need to edit it to read “Assignments tool.”

Read More

Do more with video: Four great features of the new Kaltura

Kaltura (Langara’s multimedia streaming platform) is about to be upgraded. As well as continuing to provide an easily accessible way for instructors and students to upload video and audio content to D2L courses, Kaltura is introducing a number of new features. Here we highlight four that we are excited about – and we hope you will be too.

1. Kaltura MediaSpace

It has always been possible to upload videos to Kaltura in D2L. However, instructors have been asking us for a while whether there is a more user-friendly and visually appealing way to search, watch, upload and share their videos. Kaltura MediaSpace will bring a YouTube-like video portal to Langara with granular user controls over the management of videos, screencasts, audio and other content, including student content. All data is stored in Canada on UBC’s servers and all content uploaded to MediaSpace is private by default.

MediaSpace at Michigan State U

2. Closed Captioning

The Canadian Association of the Deaf have long advocated for the high quality captioning of all video for accessibility purposes. Closed captions in Kaltura are not a new feature – they have been available for a while. The upgraded version enables all users to upload SRT and other closed caption files rather than have Ed Tech do this for you. We are also currently evaluating the use of external video captioning services that integrate with Kaltura.

3. CaptureSpace

At Langara ‘Video Screen Capture’ (i.e Screencasting) is very popular with instructors who use it for a variety of purposes – whether that be providing audio and visual feedback on papers to students in the LEAP program, assisting a flipped classroom model or creating software walk-throughs. Up to now we have recommended and supported instructors in the use of a tool called Screencast-o-matic that we subscribe to for creating video screen captures. The upgraded version of Kaltura brings a new application called CaptureSpace that will be available to download for Windows and Mac computers. CaptureSpace allows you to capture your screen, screen and webcam, webcam only or voice. It also integrates nicely with Microsoft Powerpoint so allows instructors (and students) to easily create slides with narration.

Quizzing in Kaltura

4. Interactive Video Quizzing

Have we saved the best until last? The interactive video quizzing feature in the new Kaltura enables the embedding of multi-choice questions at any point in a video. This is a great way to improve engagement, interactivity and assess understanding. This feature will be available later in the year.

For more information on the Kaltura upgrade please contact Julian, Heidi or Ari in Ed Tech (edtech@langara.ca).