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NOTE:If you’re having problems in a Brightspace course, you should always contact your instructor first. This is important not only so that your instructor can contact support on your behalf and resolve the problem much more quickly, but also so that your instructor knows you’re having problems before a due date has passed. Do not use this form to report issues with an assignment that is due soon, or for issues with a Quiz in progress.

If your issue is not urgent, please fill out the entire form below. Describe your issue in as much detail as possible, and include the application you're using, as well as course department, name, and number, if applicable. This form is for student requests only. You will receive a response within 5 business days.

Please use your Langara email address. Email from services like Gmail and Hotmail are often marked as spam.

  • Please use your Langara email address (e.g. jsmith00@mylangara.ca)