Langara’s Kaltura MediaSpace is migrating to a new cloud-based platform in April 2022. Click here to find more information about the migration.

Read on for answers to some of the most frequently asked questions about the Kaltura Cloud migration.

Where should I store my media files?

We recommend keeping a copy of any media uploaded to Kaltura in another location, just in case. If you need to re-download media, you can find instructions here.

Where to store your files will will likely be determined by the size of your files. Recommended options include:

  • Computer hard drive
  • Langara OneDrive (IT’s recommendation)
  • USB storage drive (flash drive or external hard drive)

We do not recommend storing your files on Langara’s J Drive.

Where can I locate Kaltura Capture video files on my computer?

Kaltura Capture saves all recorded videos to your computer’s hard drive in the following directories (unless you set up an alternative file path, or have manually deleted them).

To access the files in Windows:

  1. Right click on the Kaltura Capture icon on the desktop
  2. Select Properties
  3. Click on “Open File Location” and go up one folder to the “Capture” folder

Or simply go to: C:\Users\\AppData\Local\Kaltura\Capture\

To access the files on MacOS:

  1. Go to the Finder
  2. From the Go menu, select “Go to Folder”
  3. In the form, enter ~/Library/Preferences/Kaltura/Capture/
  4. Click Go

Or simply go to: /Users/[username]/Library/Preferences/Kaltura/Capture/

On both Windows and MacOS, these directories might be hidden by default. Click here to learn how to un-hide hidden files and directories on Windows, and click here to un-hide files and directories on MacOS.

Will Kaltura videos embedded or linked in my Brightspace courses still work after the migration?

As part of the migration process, video links and embeds will be updated in BrightSpace.

Will Kaltura videos embedded or linked in iWeb and CourseWeb site, and the Learning Object Respository (LOR) still work after the migration?

No. Links and embeds on iWeb and CourseWeb sites and the Learning Object Repository (LOR) will need to be manually updated.

After April 28th you will be able to access your media files and new links and embed codes at https://mediaspace.langara.ca.

To access a video link:

  1. Browse to the media you want to share
  2. Click the Share tab under the media player
  3. Click Link to Media Page
  4. Copy the link to your clipboard and paste in the appropriate area of the other website

To access embed code:

  1. Browse to the media you want to share
  2. Click the Share tab under the media player
  3. Click Embed
  4. Choose the player size you want
  5. Choose the Start/Stop time, if you want the embed to use a different start/stop time than the length of the full video
  6. Click the Responsive Video toggle to make sure your video will be viewable on all screen sizes
  7. Copy the embed code to your clipboard
  8. Paste into the appropriate area of the other website

What will be migrated as part of the upgrade?

  • Closed captions
  • Attachments
  • Thumbnails
  • Video quizzes

What will not be migrated?

  • Analytics
  • Comments
  • Quiz scores
  • Playlists

How permanent will file loss be after the migration?

All media files will be archived for one year; however, retrieval of files will be labour-intensive and time-consuming. Kaltura users are encouraged to take the steps outlined above to avoid needing to go through the retrieval process.

How can I delete media?